You can contact the main system administrator on the contacts below, waiting for an answer can take some time from 1 minute to several days depending on the workload.
With questions about decryption to write only in a chat on the site, if the person who encrypted your network does not answer you more than two days or you have any other problems, you can contact me.
Please write a single message and state the whole point, do not write just "hello", "here?", "can I ask you a question?" and other similar messages.